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Wrap up this winter

With the cold snap just around the corner unprepared homes and businesses could suffer the misery of burst pipes warns South East Water.

Just a few simple steps to wrap up homes this winter by insulating water tanks and lagging pipes can prevent water pouring through ceilings damaging buildings and furniture.

Steve Andrews, Head of Customer Services, South East Water said: “As the temperature drops we need to ensure our water pipes at home are just as insulated as we are.

“If your internal pipes freeze it can lead to you having no water, furthermore, when pipes thaw they can potentially burst.

“We have similar problems with our own water mains during cold weather, but while we will have teams out repairing our burst pipes in the ground, a few simple precautions can help customers prevent the misery caused by burst pipes in their home.”

By going to you can download the Wrap up for Winter leaflet or see South East Water’s top tips which include:

  • Lagging outside pipes with insulating material
  • Ensuring pipes, cisterns and tanks in unheated areas such as lofts are lagged
  • Repairing dripping taps
  • When away leaving the heating on low or drain down the system
  • Checking loft insulation is in good condition
  • Leaving loft doors open to allow warm air to circulate
  • Checking internal stop tap will turn off in an emergency
  • If a pipe bursts turning off the water and central heating
  • Keeping the number of a plumber on hand. Recommended plumbers can be found at
  • Making sure there is adequate insurance covering plumbing and drainage emergencies

    For general information on getting ready for winter go to

    Article posted on: 20 November 2013

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