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Wrap up your home

With a cold spell predicted to be on its way, South East Water is urging its customers to be prepared and make sure their homes are wrapped up this January.

When the temperature drops outside, the water in internal plumbing pipes can freeze, expand, and cause pipes to fracture and burst. Lagging pipes against freezing temperatures will prevent the misery of a flooded home as well as help save water and money too.

Steve Andrews, Head of Customer and Commercial Services at South East Water, said: “So far this Winter has been quite mild, but if temperatures start to drop we could see a rise in the number of bursts on our water network and this is the same for our customers’ properties too.

“People need to be aware of the hidden danger in the attic, where a lot of internal pipework exists. A collapsed ceiling or coming home to water running down the stairs as a result of a frozen pipe thawing out and then bursting is a nightmare. It can be a costly experience and isn’t the best start to the New Year.”

Top tips to beat the January blues:
  • Know where your internal stoptap is - usually under the kitchen sink
  • Lag outside pipes with insulating material
  • Ensure pipes, cisterns and tanks in unheated areas such as lofts are lagged
  • Repair dripping taps
  • If away, leave the heating on low
  • Leave loft doors open to allow warm air to circulate
  • If a pipe bursts turn off the water and central heating
  • Keep the number of a reliable plumber handy

To find out more information on how properties can stay warm this winter visit and for additional tips go to

Article posted on: 10 January 2013

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