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TV Engineer - Jill Howie (19th Oct 2012 - 09:35:23) Is there anybody available to help me with my TV please? Sky Plus a problem.

Re: TV Engineer - DAVE (19th Oct 2012 - 12:02:37) Call Steve Beagley on 07979 300908 or 01420 479003. He has looked after us for years and is very reasonable with his pricing.

Re: TV Engineer - Anne (19th Oct 2012 - 12:44:01) Hi Jill Obviously I don't know the problem you're having with Sky Plus but we sometimes have times where it seems to freeze. All we've had to do in the past is remove the plug from the wall socket, to completely prevent electrical current running through, and leaving it for about 2 minutes then replug. It then takes about 5 minutes for Sky to fully reinstall itself. Hope this may help.

Re: TV Engineer - iwik61 (19th Oct 2012 - 15:11:36) highly recommend steve as well certainly knows his stuff

Re: TV Engineer - Jill Howie (19th Oct 2012 - 15:15:42) Thank you Ann, however I have tried this many times now - ans still sitting there saying "please wait for listings!"

Re: TV Engineer - Jill Howie (19th Oct 2012 - 15:44:01) Many thanks Dave - I have left ansaphone messages on both home and mobile for Steve. Lets hope I hear from him soon!

Re: TV Engineer - Ann (19th Oct 2012 - 17:47:00) Hi , we had exactly the same problem, I called sky on the customer service number and they told me new software was been downloaded and she went through how to do it over the phone . Worth a go and coud save you cost of an engineer .

Re: TV Engineer - Finchie (20th Oct 2012 - 14:18:56) +1 about the recommendation to phone sky. They are very efficient and always sort out problems over the phone. Absolutely do this before paying for an engineer. Cheers, Finchie

Re: TV Engineer - Jill Howie (21st Oct 2012 - 17:20:55) Thank you everyone - I did 'phone Sky and spent 1/2 hour with them. They tell me it is the box - however Steve came out and tells me Box is O.K. - it is the dish that has slipt - we shall see - Sky Engineer coming out on Tuesday with new box!

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