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Local Talkback
Talkback is for the residents and businesses in Liphook to voice their views and opinions about local issues and events.


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Bigger Sainsbury's
- Raman (9th Mar 2007 - 21:05:57)

Hi friends
I was expecting some reviews on our "bigger and better" sainsbury's. I haven't been there yet. Has it changed in anyway?

Re: Bigger Sainsbury's
- vicky (9th Mar 2007 - 22:18:15)

It was OK as aisles were bigger and more food was available. Bit disappointed re the clothes dept as I expected there to be a range of pants and socks for the kids, as well as the school grey and black skirts and trousers as they are always in need of new ones but alas nothing. So....will still have to go further afield. Also... no changing room.

Re: Bigger Sainsbury's
- Paul Robinson (9th Mar 2007 - 22:22:14)

Has Sainsbury's changed . . . yes, but not for the better.

Stacks of empty fruit and veg trays and all but one of the plastic bag dispensers empty. Was it coincidence that two checkout units had to be closed down due to equipment failures?

Lots of people wired for sound and pointing into the middle distance but no one taking decisions.

I note that Sainsbury's have opted to use this site to advertise their reopening arrangements, perhaps we can now expect them to answer some of the complaints that have been aired here.

Re: Bigger Sainsbury's
- Chris (10th Mar 2007 - 07:22:53)

Love it! Much better than the old one. Car park gets a bit full at the moment but then new things always cause curiosity.

Re: Bigger Sainsbury's
- Dick (12th Mar 2007 - 22:53:31)

Well, Well !!!

Lets all rave on about the new bigger, better Sainsbury's.

Well, I sincerely hope you get used to the shelves being empty, the bags running out and the car park constantly stuffed, because in the not too distant future, that will be the only shop in Liphook.
Why ? Because they have decided to sell everything that our small shop owners stock and it will not be long before they are forced out of business.

Now, if Sainsbury's decided to start selling houses that would close the rest of the village down, then what are we left with...............Sainsbury's.......whoop de doo..

Re: Bigger Sainsbury's
- Colonel (14th Mar 2007 - 09:35:18)

Was reading this and Muriel suggested I put my oar in.
Afraid there's no stopping the Sainsbury juggernaut - all the necessary palms were greased years ago.

However, there are chinks in their armour which will allow a few local businesses to prosper - if we support them.

For a start there's Liphook's Bakery; a splendid, traditional style family business providing an excellent range of fresh products.

In stark contrast, the Sainsbury offering is mass produced rubbish and hopelessly outclassed.

Drink; my old pal in the wine shop can always come up with a first class bottle for under a fiver.
Comparible offering from Sainsbury - wouldn't add it to my soup!

And what about Sainsbury's meat and fish counter?
Utterly drab, with a frightfully limited selection.
Where is a Butcher willing to grasp the nettle and open up in Liphook?
Muriels favourite would be Kaighin; what say you, or your daughter?

Ah well, enough bellowing for one day - off into the garden to enjoy this lovely spring sunshine... might even open that bottle of white Louis recommended...

Re: Bigger Sainsbury's
- Lorraine (14th Mar 2007 - 12:59:46)

I have two small children and am within walking distance to sainsbury's. But I won't go there. we moved here a few years ago for a pleasant village with good schools which my kids could walk or cycle to. The roads are now too dangerous for children to walk or cycle and it's not a pleasant walk anyway.

Sainsbury's is bigger but the staff haven't been trained, the choice is bland and the tills haven't been programmed correctly, often two for one deals get charged at the full amount.

It's a shame what sainsbury's have done to Liphook, I'm all for progress but this is not progress.

Re: Bigger Sainsbury's
- Mike Grimes (14th Mar 2007 - 14:57:53)

Well said Colonel.

I always keep a couple of Mark's loaves in the freezer so that I always have one if I need one. They defrost quickly and are still 100% better than anything Sainsburys sell.

Kevin Kaighin's sausages are the best around, the Two Farmers in Liss is pretty good for meat too, but don't forget the weekly farmer's markets held in places around. - Liphook.co.uk could publish a schedule like myPetersfield.

When would you ever see Sainsburys hosting a wine tasting like General Wine regularly do?

And what was that white that you were recommended, the Cheval Blanc perchance?

Re: Bigger Sainsbury's
- LippyChick (14th Mar 2007 - 22:25:12)

Vicky

I'm surprised that you find it so difficult to find school trousers and skirts locally. I happen to know where a wide range is stocked all year round, and yes, it's in the village

Lips x

[Editor Note - We'd suggest A3 Sports!]

Re: Bigger Sainsbury's
- Chris (17th Mar 2007 - 19:16:32)

Well, like some of the comments about sainsburys being better. I believe that some people need to find out "what hard work is!!!!!!!" and as i see that it is easy to complain from all the comments above and hard to gratify the work that they put in to make the store better.

The staff are back and forth puting items on the shelfs, serving the customers on the M+F, Deli and checkouts, to helping in the needs of customers.

The staff have always been kind to me and customers around me. All they do is complain about the way the store is or even if they cant get what they want. Not everythings perfect and should stop complaining.

All im saying is take a step back and look at the store from the employees point of view and not the customers, then you will see how hard it is for a store, as i thought that you could help by bring points across to make the improvements that sainsburys needs to male it better.

Chris, Liphook

Re: Bigger Sainsbury's
- nick (17th Mar 2007 - 20:07:17)

if you would all lisento your self's ur all a bunch of old men and women if you dident bikker about what they havent got to offer and u talked about what they have got to offer and you told customer services what improvement they could make and i bet most of your childeren work there on the weekend and i bet its you that cause the ques at checkout due to you going on all the time if you read the lables you will see which ones are on offer and you wont get charged twice the price so stop moning read the tickets which will cut down the waiting time at check outs and will stop u going on! staff training i have worked for sainsburys my self once and i no for a fact that there training is to high standerd and there training is much harder that other shops ie tesco somerfields, BAKERY - ok there are other bakerys in liphook but its ok and the cream cake counter is lovely TU- if u need school uniforms go to A3 SPORT as sainsburys is a channe supermaket so can sell bohunts school uniform and sainsburys liphook have no control over which TU stcok they get in it is all sent in via basingstoke so if u want uniform look on the internet and get a prtoduct number and go to sainsburys and ask if they could order it in for you which should only takle a a few days or go to A3 sports


NICK

Re: Bigger Sainsbury's
- vicky (18th Mar 2007 - 09:34:05)

Hi

Yes of course am aware of A3 sports...very good and very helpful..BUT when u have 3 kids to kit out for school am afraid I have to go for the Tesco or sainsbury or Asda brands at under 5 pounds....each item...my apologies as I do like to support the local shops but in this case I cant afford it especially when I have to buy these items so often.

x

Re: Bigger Sainsbury's
- Russ (19th Mar 2007 - 00:37:35)

Wow this is one long debate eh!..?

Ok so Sainsbury's has had a refit which is offering a bigger range of items new till systems to learn as well as a new store layout the last two factors will take a bit of time to master surely?

So I ask why some people feel the need to use the talk back section to gossip, moan and put down a store thats only been open for a couple of weeks ? It does shock me the lack of understanding that some people have towards this.

Liphook square has over 10 shops including a Co-op that sell everything that Sainsbury's has to offer with prices ranging across the board with some places been cheeper than sainsbury's

New town has over 11 shops including a Somerfield and offers everything sainsbury's does

All in all there are well over 30 shops in the village so it does make me wonder instead of moaning about petty things that sainsburry's are or are not doing why not try to use some of the local businesses in the village and see what they have to offer.

Loraine & Vicky surely the carbon footprint you leave behind in your effort to save a few quid on some trousers isn't worth it? you might want to rethink about the services you can find in your village because I am pretty sure kids trousers are not that expensive or as Nick pointed out order it in as it will come in with the stores order.

Mike lets hope we don't see Sainsbury's hold a wine tasting evening like the general company do as thats something else they could take away from the village.

Hopefully we can leave this baby to rest ?

or not..................

R

Re: Bigger Sainsburys
- liz (19th Mar 2007 - 08:48:44)

I went into the new Sainsbury's this weekend and was very disappointed to find that although it's bigger there is not much improvement.

Still half empty shelves and little extension to the range of food goods. It's a pity that some commentators take a criticism of Sainsbury's as an attack on the local staff which i'm sure it is not. As somebody mentioned, even the staff complain - no doubt it is as frustrating for them as it is for the customers.

It's just disappointing that a company of that size cannot get its act together and seems to have put little forward planning into logistics and staff availability (don't even mention the parking)- which would benefit both them and their customers.

I'm sure if as much effort were put into this as in to gaining planning permission in the first place, we would all be better off. Presumably they are just hoping we'll all sit around and put up with it. Not good enough in my view.

This is not a little local shop with limited resources.

Re: Bigger Sainsbury's
- sue (20th Mar 2007 - 10:06:48)

Well, Well. This is my first attempt at 'Talkback'.

I am surprised that people believe JS to provide everything. It is also endearing that there are a number of likeminded people that totally disagree with the new store. In fact there are over 20 business in Station Road which include a video shop, Dry Cleaners, Launderette, Bakers, Cafe, Hardware and a seperate Housewares shop, two charity stores, clock repairers, plumbers merchant, wine shop, gift and card shop, hairdressers, optitions, dentist, supermarket, bookmakers not to mention 3 fast food outlets and one resturant!.

The impact upon this street will grow over the next few weeks and inparticular has already given us in the Housewares shop cause for concern as now over 85% of our stock can be found in JS. We have always stocked bedding, kitchen equipment, bakeware, utencils, food storage boxes, timers .. the list is endless.

A word of warning this will close and then where is the choice for liphook people - I know they are price competitive but their quality is suspect, service and expertise limited - use your local professional shops before they are lost for good.

On the subject of Butchers - keep your fingers crossed, one may just turn up in Station Road in the not to distant future!!!!

Sue

Re: Bigger Sainsbury's
- chris (20th Mar 2007 - 12:34:39)

The answer is to vote with your feet. We all had the chance to speak out and oppose the store expansion.
The convenience of one-stop shopping and the benefits it brings (parking being an obvious one) is what keeps JS busy however many local shop alternatives we may have. Let's face it, most people are not going to prefer walking from one shop to another and then back to the car and then on again when it's lashing with rain?
The availability and proximity of the store even appears as a selling feature on some estate agent property prospectuses (Hamptons for example).

Re: Bigger Sainsbury's
- Rhys G (20th Mar 2007 - 16:18:48)

Chris, they were never not going to let the expansion go ahead were they? Be realistic. No matter how many letters of opposition.

Sainsbury's has ruined the village right from when the original store was built, now it's bigger and worse, well, it will ruin it more. When will planning authorities have the courage to block such superstores coming to semi-rural locations and taking away local, independent businesses?

Alright, it creates employment, but this is the only benefit I can see.

"Come in and try our new store today" - no thanks Sainsbury’s, not when you barge into our local village life and ruin it for good.

Re: Bigger Sainsbury's
- Eneida (20th Mar 2007 - 17:38:58)

Well, at the risk of upsetting a lot of the posters here, I visited the 'new, improved Sainsburys' today for the first time and I thought it was......fantastic!!!!

Eneida

Re: Bigger Sainsbury's
- sue (20th Mar 2007 - 20:14:58)

Eneida

I am so pleased that you found Sainsburys 'fantastic' TODAY. but how about in the future, when you require something that is NOT available, and other outlets have fallen out of the supply chain, and you are left with unnecessary visits to other towns to buy simple items like habberdashery or clothes dyes?

We are constantly having the message of reducing carbon so why choose not to support your whole community. This new larger store will only start another Supermarket war within the area and other stores will follow with likeminded products - closing down more independant retailers.

It surely this a case of I'm ok jack - stuff the rest!!
In the near future Sainsburys will be on the back foot when the new and vastly stocked WILKINSONS opens in Bordon, they do everything(non food), cheaper/better than Sainsburys.

Unfortunatley, this too will take shoppers out of Liphook. Ask any shop keeper in the Bordon Centre how their trade has suffered because their Hardware store closed down because no-one wanted to take over the business.

Sue

Re: Bigger Sainsbury's
- Eneida (21st Mar 2007 - 09:58:26)

Hi Sue,

First of all you shouldn't make assumptions about people you don't know in an aggresive way and especially not about me :D I do support local shops, but the only reason I do is because of the SERVICE they offer. For instance I would always go to Hampshires for large electrical goods because their service is excellent and I trust them in a way I would never trust one of the national chain stores, even if the goods were cheaper.

Surely the personal SERVICE is the edge local shops everywhere have over the large chains because they just can't compete with that....so I think you're taking far too pessimistic a view about Sainsbury's household section causing your shop to close down. Their range of utensils etc. and bedding is very small and very limited.

But...and it's a big but....there's another reason why local shops suffer nowadays and one which some people here seem to be unaware of. And it's nothing to do with supermarkets. No need to worry about my carbon footprint at all....in the unlikely event that I would want to buy clothes dyes or anything at all really...and I mean ANYTHING....I order it on line. It gets delivered to my door by post or carrier.....end of story!!

Eneida

Re: Bigger Sainsbury's
- sue (21st Mar 2007 - 20:29:22)

Eneida
I am sorry that you have replied in such a manor. How are your online products delivered? By Magic!!
You started your note with apologies that you might offend -so surly you should have been prepared for something - it was never intended to be rude but a reply to my interpretation of your comment. Lets leave it at that!!

You are quite right to include service (Polite) and efficiency for small traders. That is not all, we go much further than that!. We visit a huge warehouse, 4 times the size of Sainsburys, buy from over 5 Distributers/wholesalers, 20+direct companies so our product range can be vast. We dont have electronic scanners, or belts that dont work, and have worked through many a powercut by a simple pen & paper system.

During the last power cut we had hoards of people rushing in to us as others closed, for candles, camping stoves, hob kettles, tourches etc, and we were searching by tourch light to help them out. The only limit we have is you cannot pick it all off the shelf. But that is no different to the internet. I personally have ordered many hundred items for frustrated customers that have trawled 'everywhere' for a product and have had it deliverd in my shop within 24 or 48 hours. Some things take longer.

If we fail it is because the product is no longer available or not stocked by others. We are of course talking about products related to our business and not wardrobes or such (just in case you take this too literally, its a product that i picked out of the blue). We NEVER say 'if its not there, we dont or wont do it' We even throw in a personal free of charge delivery service,(within reason) easy payment options for those who are on a tight budget - with no interest!! and offer an Xmas saving club as well.

There is a friendly chat, or an ear given to those who want to let off steam, and sometimes a personal tip for people to save money rather than spend it on something they really dont need. (sounds financially suicidal, but good business in the long run) You feel that sainsburys utencils and bedding limited!! May I say that my whole shop will fit between ONE new isle in their store, but my product lines are far larger - and extensive but the quantity is less. They have loads of sheets but only in 3 colours, i have at least 7 colours and can order upto 11.

I do not need to have vast rows of the same thing - my customer base is not that huge, we have spent vast sums of money advertising both shops and i have personally delivered leaflets to hundreds of homes.

You say i am pessimistic you could be right, my husband is an opotimist so together we make a good team. If people do not come through our front door because Sainsburys has a new lure how ever are they to find out what an excellent alternative we are!!

Re: Bigger Sainsbury's
- Paul Robinson (22nd Mar 2007 - 07:53:33)

You are leaning against an open door here Sue.

Those of us who from time to time are called upon (usually by our wives) to effect minor repairs or improvements to our homes use your shop every time, as we used to do when the excellant Coyte's was trading, mainly because the product often came with a piece of useful advice or tip that inevitably saved time and money.

Sainsbury's is just an opportunistic convenience store that cherrypicks lines that they can shift in bulk. They will never be a threat to stores like yours.

One other strength you have over them is that you will be first with new innovative items, and materials and as long as you stay one jump ahead of the competition yours will be the store of choice every time.
Paul Robinson

Re: Bigger Sainsbury's
- sue (22nd Mar 2007 - 10:24:18)

Paul,

Thanks for your concern and I fully understand that there will always be trade, but my concerns an not unfounded - true it is early days but foot fall and buying customers ARE down in both shops from the previous two years. How long for, time will tell, but unfortunately trading costs continue at the same rate. time just may not be on our side.
Staying one jump ahead is a necessity to business and that is why i contacted Lyn Jordan, sainsburys manager before xmas to find out exactly what they were going to stock. I was given a brief description, no committment to quantity or products, but on the bedding/towel front pressed her hard. I was told that towels were in and bedding not listed. I stressed that we did both. In fairness to her she did say that the range would not be fully decided until the refit. On that evidence i replenished my bedding section, depleted the towels and as it got to a level of such a limited range i was beginning to dissapoint. Placed an order and filled my shelves - lovelly they look too still full, neat and tidy, because at the very last minute (after the store closed) they changed their minds because a certain other range could not be used so they picked bedding!!. How can you stay one step ahead - revert to witchcraft perhaps?

Having never used this sort of 'chat' system before and after having a giggle at some comments, ruffled some feathers, given some food for thought ..i will exit through the open doooooooor!!. Ouch.

Foot note: Very many thanks to the Lady that had read the comments posted here and chose to buy her bedding with us (if nothing else I have made someone aware and fair play to her) Bye

Re: Bigger Sainsbury's
- liz c/o (22nd Mar 2007 - 10:38:09)

If you have an issue with sainsburys - yes you can vote with your feet, better still use your computer. I felt strongly about the store and visited Sainsburys web site and clicked onto 'Comments' filled it in. Within 24hours I had a telephone call back thanking me and stressed that my comments would be recorded, if you all did the same perhaps - perhaps something may change.

Re: Bigger Sainsbury's
- phil (22nd Mar 2007 - 13:36:45)

do you know how petty you lot sound? firstly Liphook is no longer a village and hasn't been for a good decade, well before sainsburys located here. If local communities are to move into the 21st century then it is inevitable that supermarket chains will invest. just be grateful that Tesco didn't buy in Liphook. If they had, Somerfield and the CoOp would have been bought out by them.

If Sainsburys is so bad then why is the car park full to overflowing every weekend, and often during the week also. Last weekend people were parking on the petrol station forecourt when I went to shop there. And, yes there were items out of stock, but the place was heaving. all the checkouts were open, staff were apologising for keeping customers waiting.

Don't get me wrong this isn't a personal attack on you Sue by any means, but you must admit that you have had it easy for many years with little or no competition. Now is the time where you need to up your game if you are going to compete. In fact, I know when I have asked previously in Sainsburys for a product which they do not stock they send the business your way. Surely this is not the actions of a monster. The people that work there are human. Let's put this to rest and see whether Sainsburys manage to sort out their issues and provide Liphook and surrounding towns with the service and quality they deserve. And by the way the products sold in Wilkinson's are definitely not good quality. You beat them on that front.

Re: Bigger Sainsbury's
- Rhys G (22nd Mar 2007 - 16:20:22)

Phil,

The reasons it is always full is because of cost and convenience. People are lazy and un-thoughtful.

Supermarkets will always have the cost 'edge' as how can small businesses compete with the sort of economies of scale Sainsbury's are getting form their suppliers (which may I add are often underpaid - 16p a litre of milk to farmers doesn't sound fair from where I'm sitting)?

People need to get it out of their heads that the shopping and purchasing experience is not nipping down to Sainsburys or Tesco, but is instead helping support local businesses, even if it is £1 more expensive or a bit out of your way, or having to wait till tomorrow as local shops are not open till 10pm.

I know some of this is repetition of what others have said above, but I strongly believe Sainsburys has ruined the village/town (whatever you want to call it) and think that it was the major turning point for the village.

Use local, independent shops, or lose them.

Rhys

Re: Bigger Sainsbury's
- liz (22nd Mar 2007 - 16:38:45)

Phil - you have just set out some of the key things I have been complaining about. And most of them are due to lack of foresight, poor oganisation and bad planning. I'm sure it's all good for Sainsbury's but what about Liphook? Good planning is essential- in either a village or a town.

(Actually, putting Sainsbury's near the centre of the village and letting them build over an alternative access
was never a good idea - but its too late to do anything about it now.)

And 'other liz' (coz it wasn't me!) - I'm sure you'll get an excellent response from Sainsbury's - but they won't do anything!

Re: Bigger Sainsbury's
- rob (22nd Mar 2007 - 16:41:06)

I've no objection to Sainsbury's in principle. What I can't understand is why they've chosen to expand the number of lines they sell rather than to use the extra space they've got to do the basics well. Experience so far suggests they're still going to struggle to stock their shelves because they'd rather sell a couple of kettles than make sure people can complete their weekly shop in one go. Ho hum.

Re: Bigger Sainsbury's
- Eneida (22nd Mar 2007 - 17:04:12)

My husband tells me Sainsburys have just started selling cut price Dulux paint in their Camberley store near where he works....I find that really strange!!

Eneida

Re: Bigger Sainsbury's
- sue (22nd Mar 2007 - 20:27:29)

Phil

Oh Dear you have made me break by promise to myself not to get involved with this subject anymore.

Do you know how condercending you sound. It proves you know so little about retail - particularly in Sole Traders. (not multi-nationals). Having it easy has NEVER happened and for years certainly not!!. We only PURCHASED the business 4.5 years ago and since that time took on another shop, which was financed entirely from a Bank Loan.To buy the hardware was a gamble as most of you may know the reputation and service in there was not the best towards the end and within the first year we increased the sales by 100%. Not achieved by taking it EASY!!.

I wont bore you on the details of hours, working a full time job, opening before going to work, serving weekends and doing all the admin in the evenings into early hours of the next day. No you wouldn't be interested. As for competition, not directly another Hardware shop here but there are shops that sell some of the same products and you always get the words B&Q. Seasonal products are always in Sainsburys and Somerfields, we have learnt to deal with that. This is a whole new ball game where the playing surface in NOT equal. We cannot compete with large shops or multi nationals. Did you not read the bit that one of our shops fits between one new sainsburys aisle?

There is a completely different take on Sainsburys - why stock what is already available and not stock things that are not!! surely if they concentrated on bringing in new things - like their clothing it would only benifit EVERYONE. I would shop there then rather than elsewhere. There is no need for me to spend a penny (not literally) there as all my shopping is purchased from the very shops Sainsburys are trying to dominate.

As for liphook not being a village - it is and will remain so until it has a TOWN COUNCIL and MAYOR. Granted we are not a small village like Liss Forest for example but a village nevertheless

Re: Bigger Sainsbury's
- sue (22nd Mar 2007 - 20:43:25)

Phil

Sorry just re-read your posting again. Too true staff HAVE sent people to me and very gratefull I am - lets hope they still do - or perhaps they wont any more becaure there is so little left in my shop that isn't covered. Monster they may not have been but cruel to give with one hand and take with the other!!

By the way I am not against the people there - some are friends they are just doing a job!! I actually sent someone there today.. silly me they couldnt buy a comb - yes a comb from any other shops so i suggested either the hairdresser or chemist or Sainsburys Perhaps.... no I do not want to go there!


Re: Bigger Sainsbury's
- Lady Stevenson (24th Mar 2007 - 01:54:34)

Very interesting...

I'm very intrigued by the real reasons behind peoples' disapproval of the expansion of Sainsuburys ... do I detect the slightest hint of snobbishness?! "Oh I could never shop at Sainsbury ... oh but I know everything about how it works inside and out" ... hmmm ... (I like my ellipsis can you tell?!)

Considering that most of the people in this discussion have their own business you'd think that people would be aware of the teething problems that come in the first month or so of expansion you'd think they'd be more understanding. Also having seen the achievements of the Sainsburys brand as a whole (The one store takes around £50,000 a day) I don't think that anybody needs to worry too much about the company crumbling to disrepair based on a few incompetent staff and empty bag holders (did somebody actually take time out of their day to say that?!).

Has anybody considered the extra employment that Sainsburys brings to the area? I've been in some of the pubs and there's plenty of people that could do with the work!

I believe that if the business owners in the area spent a little less time worrying about the boring humdrum generic stuff displayed in Sainsbury's and more time trying to make their own stores innovative unique and reflective of the people of Liphook and surrounding areas then perhaps they wouldn't be quite so worried about their own success (or not) ... or perhaps they don't know how to do that?

So how about establishing a village shop association between New Town and The Square. Then we can discuss constructive ways which will enable the continuing success of local businesses and will spend less time discussing irrelevant matters regarding things that have passed beyond our control.

Sainsburys has expanded ... deal with it ... get over it ... move on ... and find some new and exciting ways to revitalise your own business so that's it's a credit to the local area (as some businesses are already doing). Complaining isn't getting you anywhere ...

[editor
- a shop association would be a good idea. See Grayshott and Haslemere.
- Sainsburys should not have teething problems, this is not the first time a store has extended!
- I think the problem was the regular occurrence of empty shelves and lack of product. The feeling being bigger store; more shelves to be empty. ]

Re: Bigger Sainsbury's
- LippyChick (24th Mar 2007 - 12:42:10)

Hi

Re a Liphook Traders Association. I've talked with a few other traders, and ideas are in the pipeline. Liphook has some fantastic specialist stores, and it would be great to see more people making use of them.

Just to add my two penneth worth. I don't happen to find the staff in Sainsburys incompetent, on the whole, far from it. They are generally friendly, helpful and efficient. I beleive that one of the reasons that the Liphooks store suffers from empty shelves from time to time is the restrictions on deliveries that they have. This is clearly not the fault of the staff, and I know that the store are trying to find ways around this problem.

Personally, I like shopping in Sainsburys, although I wish with the store expansion they'd concentrated more on expanding their range of food items rather than bringing in new areas of business. This is just a personal view though.

I sincerely feel for other traders who've been more affected by the changes than I have, and hope that maybe in time traders and Sainsburys can work in harmony better so that no one loses out. A pipedream maybe, but it would be nice!

Lips x


[Editor - I think this is the time to close this thread - no further posts please]

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