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the smell in the links - lee mac (5th Oct 2014 - 02:15:52) we was in the links some 4 wks ago when i said 2 the manager about a sick smell in the bar. his reply was that we had a busy wend and that he would get the cleaners 2 do a deep clean.we left it at that.going 2 the links 2 nght the smell was still there,on saying 2 the manager about it he went off his head about it shouting at me that i should leave the pub.others in our group coming 2 defriend me.has any body had this problem.thanks lee mac . i will b in touch with fullers.

Re: the smell in the links - Lucy (5th Oct 2014 - 07:59:09) Yes! Went there last Friday and the smell was terrible. Luckily couldn't smell it from where we were eating otherwise I think I would have left. I won't be rushing back either if its still not been sorted. How anyone can work behind the bar with that smell is beyond me. Yuck!

Re: the smell in the links - wendy (5th Oct 2014 - 11:02:30) Oh dear, first the hungry horse, now the links is being slaughtered, don't people want anywhere to eat in Liphook anymore? who will be next I wonder, old thorns, black fox, there again maybe people only want foreign food now, chinese etc.

Re: the smell in the links - Dawn Hoskins (5th Oct 2014 - 13:09:39) The manager of the pub shouted at a customer because you pointed out an offensive smell? Is there a record of this sort of abuse of customers or are you and he at loggerheads over anything else? It seems all our drinking establishments in the village are having a bad time at the moment.

Re: the smell in the links - Simon (5th Oct 2014 - 15:12:55) The smell appeared when the assistant manager went on holiday recently , maybe he left a pair of his socks under the bar! In all seriousness I mentioned this smell to the manager who has been doing his upmost to sort it out so stop moaning and support your local pubs or there won\'t be any😀

Re: the smell in the links - Guy Stacpoole (5th Oct 2014 - 15:15:28) People I hope you are reporting this to Fullers? We have always found them very appreciative and reactive to the roller coaster ride offered by the Links over the last 10 years or so. Aside from these reports we have been enjoying one of their Up times, when they are our favourite place _ but to be missed during their Down times. Guy Stacpoole

Re: the smell in the links - Vicky (6th Oct 2014 - 09:39:23) Fullers are aware of this problem and we are in the process of getting it sorted. That is why we are having the floors re done today as we believe water has got stuck in between. Unsure why Lee felt the need to approach the manager at the end of a very busy night when he was clearly very intoxicated and start personally attacking the manager verbally. A very immature way to deal with something that was originally complained about when the General Manager was on holiday so had never even spoken to the guy before. If he had actually listened he would of heard us saying we were getting the floors done today. Not sure what his problem is? Thank you to all our lovely locals for your continued support. We are trying our best to make The Links a pub Liphook can be proud of.

Re: the smell in the links - Billy Boy (11th Oct 2014 - 22:24:20) I think calling one of your customers "immature" is probably the type of attitude that's getting you a bad name. Good customer service always meant that "the customer is always right" ....regardless. Unless physically abused then the licencees of this "public house" should maybe show a little more professionalism in future and turn the other cheek and sort the problem out. Otherwise people will go somewhere else and no one wants that.

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