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Sainsburys Liphook organisation - Richard (4th Apr 2020 - 19:43:09) Firstly I wish to state this is not a complaint about the staff of Sainsburys Liphook who are all struggling in theses difficult times And secondly I put on record my reason for being so concerned on what may seem like a trivial matter. I have lost my father to Covid-19 so must declare this interest. I was speaking to a friend who is in Chichester and they were telling me of the way Chichester Sainsburys are handling social distancing and I must compare this (sadly) to my visit to Liphook Sainsburys earlier. First of all I should explain that the aisles in Chichester are wider than Liphook, so if they are doing it Liphook should be. The problems are once you're inside the store. No problems on the outside, but I will list a few things that Liphook need to be doing. All of these are being practised at Chichester 1. Every 2 metres on the floor there is a strip of tape and if there is someone in the area it is advised that customers wait until the area is clear before entry. 2. Lane guidance. You start and go up aisle 1 and at the end you turn and go down aisle 2. Then 3, then 4 etc. You do NOT stop mid way turn round and go back up the aisle. If you have forgotten to pick something up you go to the end of the next aisle and then turn back into the relevant aisle to get your item. Chichester Sainsburys aisles are wider so LIphook MUST DO THIS. 3. Too many people are being let into Liphook at once. If customers (as they were earlier) are stationing themselves along the end of aisles while waiting for their turn at the checkout this means customers still shopping are exiting the end of an aisle and there's someone standing very close - and you can't go to the other side to avoid them as someone else is standing there. 4 This would be alleviated by the Store Manager seeing how many staff on the checkout they have and that's the number you let in at a time. Granted Chichester are not doing this but they have the space between the end of the aisles and the checkouts. These are simple measures and while some may feel I am being paranoid, people are dying. Just be patient ride this out and we can get back to normal. Inconvenient ? Perhaps. But you won't think so if you lose a relative to this. Stay safe and take care

Re: Sainsburys Liphook organisation - D (4th Apr 2020 - 23:13:04) Absolutely, I totally agree. I tried my hardest to keep 2mtrs away from anyone in Sainsburys this evening and it was nearly impossible!! Why is it that nobody seems to know how far 2mtrs is, if you are that unsure wait until the other shopper is out of sight, it's not Rocket Science it's COMMON SENSE!! Surely we all have enough brain cells for this. I realise that most of us know this virus is real, but regrettably I think so many don't think they are going to be affected by it, possibly until it's too late. Please keep your distance, I can't speak for any one else but I would really like to see many more Summers, Xmas etc. (with my Family) for years to come. Thanks

Re: Sainsburys Liphook organisation - Dawn Hoskins (6th Apr 2020 - 11:39:33) My sincere condolences for your loss. I was in Weyhill last week and went to Tescos, who have the same system. Large perspex panels in front of the cashier stations to protect the staff and 2-meter tape on the floor as markers, a 'one-way' system in the aisles. Of course, it takes longer to get your groceries as you have to wait for other people to reach for items in parts of the aisle in which you wouldn't normally stop - however - it is a price worth paying. My husband and I are taking turns doing the grocery shopping and trying to limit the shop to once per week [difficult with a big family] but I definitely felt more 'safe' at Tesco Weyhill because of their stricter rules. Come on Sainsbury's Liphook! Well done to all the staff turning out though.

Re: Sainsburys Liphook organisation - Helen (6th Apr 2020 - 13:12:06) I asked about this yesterday and was told that it’s down to individual stores to decide.

Re: Sainsburys Liphook organisation - Gill Snedden (6th Apr 2020 - 14:27:47) I have to agree, my shop last week was very stressful, trying to avoid people, not going to an aisle because there were too many people in it, then having to back track to try and get my items. Getting to a check out was difficult because there were people standing at the end of every aisle. I logged into the Smart shop system ready for this weeks shop, I hope that this will be better. But personally I wont mind waiting and going into every aisle. We brits are renowned for our ability to queue, please Sainsburys please give it a try.

Re: Sainsburys Liphook organisation - Richard (6th Apr 2020 - 14:45:11) Then I'll go to the Chichester one. It's safer

Re: Sainsburys Liphook organisation - roo (6th Apr 2020 - 16:23:08) First of all richard WHY are not self isolating for 14 days and secondly you wouldnt be able to travel to chichester as it is not essential. Also as you have said liphook is a very small store so the 2 meter rule is nearly impossible to enforce unless you impose a oneway system with one person in the aisle at any time which would be impractical.

Re: Sainsburys Liphook organisation - Richard (6th Apr 2020 - 17:09:06) Roo. I did self-isolate for 14 days. I hadn't left the house for 14 days. And I left at 630 am avoiding other traffic and people and sat in the car awaiting the shop to open. When going round the shop I had my face covered with a CPAP breathing mask and was wearing gloves. I maintained a distance and did not remove the gloves or the CPAP mask until I got back in the car. The reason for visiting Chichester was because they actually have goods on the shelf. Furthermore as there are only two of us (now due to loss of my father) I spent 81 pounds thereby ensuring we won't have to leave the house for another 4 weeks. It WAS essential travel as I am now the person looking after my 74 year old mother who has just been widowed. Also the 2 metre rule is very easy to enforce. If tape is on the floor it acts as a reminder to people about social distancing. Now if you have any issue with what I've written (and by the way, who made you the public arbiter for what is essential) I invite you to converse with me after this is all over - and after I have buried my father. Now kindly go away you annoying person.

Re: Sainsburys Liphook organisation - dave (6th Apr 2020 - 17:09:20) roo, you only have to self -isolate if you or anyone who lives with you have symptoms. From that we conclude that Richard did not live with his father. Tesco in Bordon has narrow aisles and a one-way system for the safety of customers and staff.

Re: Sainsburys Liphook organisation - Dave (7th Apr 2020 - 02:25:50) Dave, we are in effect all self isolating if we can get groveries delivered, only allowed out if we cannot, for essential food shopping and once a day exercise or cannot work from home. That is what RIchard is doing.. I dread to hear your day to day activity. Are you the same Dave who told people on a different thread it was not a threat to our health?

Re: Sainsburys Liphook organisation - Freya (7th Apr 2020 - 09:52:45) My question is .. Why are people not wearing gloves and masks to protect themselves. Clearly the isles are not wide enough for people to pass each other at a 2 meter distance. The tannoy tells people to be respectful to staff and other customers and to keep your distance. None of the staff except the security man have gloves and or masks on. Staff do not move out of the way allowing shoppers to safely shop. They are to busy standing next to each other complaining. Are shelves being stocked up to help staff keep on top of things before the shop opens and after it's closed? Everyone should be using common sense and be respectful to each other at present. Shoppers can help themselves and staff by wearing masks and gloves. I do this each time I shop. We are all in the same situation. So we all need to play our part. Stay safe, keep calm and be respectful.

Re: Sainsburys Liphook organisation - Resident (7th Apr 2020 - 10:37:54) Sorry Richard you are completely out of order you could have spread the virus to Chichester or more importantly brought it back to Liphook. The Government has asked us not to travel If it’s not necessary only walk locally. Stop using our cars your journey was unnecessary most people in our community shop locally. Sorry for your loss but listen to the Government.

Re: Sainsburys Liphook organisation - Richard (7th Apr 2020 - 12:51:33) Always nice when someone puts their name as 'resident' A sure sign of a troll and I shall not give them the dignity of a response

Re: Sainsburys Liphook organisation - D (7th Apr 2020 - 13:09:08) When one reads some of the responses to the original post on this thread one can't help thinking:- There's some nasty people in Liphook.

Re: Sainsburys Liphook organisation - Sue (7th Apr 2020 - 13:40:58) Thank you to all the Sainsbury’s staff working under difficult conditions some of us appreciate you

Re: Sainsburys Liphook organisation - TT (8th Apr 2020 - 10:31:59) In reply to Freya, do you know how difficult it is to get a PROPER mask these days? Masks only stop you giving the virus to others and do not stop you getting it, this has been proven. As for your comment about whether shelves are stocked, YES they are!!! Only the stock that is delivered can be put on the shelf, so sometimes that might not be a large delivery. Items in short supply are just that, short supply from the wholesalers happen. I assure you what is delivered IS put on the shelf. We are living in unprecedented times and everything should be put in perspective, if you have major problems as well as others I suggest you forward them to the manager at Sainsburys Liphook store rather than ranting on here.

Re: Sainsburys Liphook organisation - Freya (8th Apr 2020 - 11:33:25) TT There is no right or wrong way at present. Everyone is doing the best they can in a very difficult situation. We are all trying to deal with this difficult situation from our own perception. Just because someone is not reacting the same way you are it doesn't mean is wrong. No one is to blame. For the record I have no problem with the staff at Liphook Sainsbury's.

Re: Sainsburys Liphook organisation - Freya (8th Apr 2020 - 11:45:42) TT Quote : As for your comment about whether shelves are stocked. My comment was about helping staff cope. I have retail experience. I know things have changed a lot since I worked in a shop. I just wondered if the staff filled the shelves before the shop opens and before they leave at night. This was what I was always taught. It frees the staff up to help in other areas during the day then. Not as many staff need to be on the shop floor especially at present. Only when shelves need filling. I appreciate that stock is limited this was not my concern. The staff do a great job in this difficult situation. My concern is was for the staff safety and minimum contact as well as us customers.

Re: Sainsburys Liphook organisation - Lisa (8th Apr 2020 - 14:26:43) Freya - when you say 'staff not getting out of the way to shop' do you not realise that if it wasnt for them doing their job like that, people like yourself would not have any food to put in your trolley or basket! If work stopped everytime a customer came near them, then the shelves would be empty. However if they had stopped working to get together and moan about stuff, then they should have left the shop floor and gone out back to allow customers to continue with their day. WELL DONE THE STAFF OF SAINSBURYS, WE THANK YOU FOR YOUR HARD WORK AND REALISE THAT NOT ALL THE ISSUES ARE DOWN TO THE SHOP FLOOR WORKERS. IT IS DOWN TO THE MANAGERS TO IMPLEMENT SAFETY PROCEDURES.

Re: Sainsburys Liphook organisation - Freya (8th Apr 2020 - 16:44:27) Lisa, Are you saying that staff are happy having customers breathing down their necks. while customers lean over staff to get to items they require, as customers ignore the 2 meter rule and keep calm and carry on because staff refuse to move out of the way for a few seconds. Because they are also keeping calm and carrying on with their jobs. Because from the complaining I saw. I don't think the staff are feeling very safe. If this is what management feel is appropriate for staff members to put up with. Then it's not my place to stand up for staff. Because staff clearing think no matter what happens people are having ago at them. Social distancing doesn't apply to floor staff who are trying to keep the shelves fully stocked by the sounds of it. Common sense has left the building. No respect for each others welfare.

Re: Sainsburys Liphook organisation - TT (9th Apr 2020 - 10:03:21) Freya, you do not know what goes on, only what you see. The night shift each have their own isles to stock and social distancing is not a problem! Do not think you know everything and continue to think that you do!

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